塔塔咨询服务公司

出自 MBA智库百科(https://wiki.mbalib.com/)

塔塔咨询服务公司网站网址：http://www.tcs.com

　　印度塔塔咨询服务公司（Tata Consultancy Service，简称TCS）是印度著名的企业集团—塔塔集团的控股子公司。成立于1968年，成立目的是为了通过信息技术来有效解决印度工业中的管理问题。经过近35年的发展，该公司已经成为印度软件业的旗舰。该公司的投资重点为软件工程实践和标准、软件质量保证、软件项目管理、软件处理、软件工程技术研发等。TCS将其成功的原因归结于与学术界的紧密联系、工作场所专业化、注重内部培训和研究等。TCS的主要业务包括为各类大中小型企业（如金融银行业、保险业、电信业、交通、零售业、制造业和医药业等）提供相应的软件和咨询服务。

　　在过去的几年里，TCS发展很快，几乎每两年收入就翻一番。2001-2002财年（即 2001.4.1-2002.3.31）收入为418.7亿卢比（约合8.8亿美元），它确定的目标是不久的将来收入超过10亿美元。TCS目前是印度最大的IT企业，是印度最大的单一软件服务出口商，也是亚洲最大的独立的软件和服务业公司。TCS目前在全球有100多个分支机构，向55个国家提供软件服务。目前TCS雇员超过2万名，客户数有近千名，向海内外政府、企业和其它机构提供IT和商业咨询服务。

　　TCS understands that clients need to do more with less, respond quickly to the needs of their markets and get more strategic advantage from IT. We are uniquely able to help clients solve these business challenges. Whether it's IT services, business solutions, or outsourcing, we can assure a level of certainty that others can't match.

　　TCS serves large and fast growing organizations who share a common set of objectives:

• Increase profitability and efficiency by doing more with less

• Rapidly and effectively respond to changing market demands, thereby improving organizational agility

• Leverage IT as a strategic driver for competitive advantage, not just as a business utility

TCS' success and reputation is built on ensuring certainty of outcome for these client objectives. TCS is uniquely able to deliver on this promise, primarily due to four strategic enablers:

• Our Broad Portfolio of Offerings provides clients with the right set of capabilities for the right problems at the right time. We apply deep industry experience to provide a wide range of IT Solutions, Consulting, Business Process Outsourcing, Engineering Services and IT Infrastructure Services. Visit the Offerings channel to learn more.

• We deliver those offerings through the Global Network Delivery Model™ , our unique business model for how we consistently deliver high-quality cost effective services all over the world. This model has enabled us to achieve client satisfaction ratings of 89% for meeting quality expectations and an average budget variation on projects of just 3% --both figures far better than industry norms.

• We then leverage our investment in Solution Accelerators - essentially the re-use of assets from prior engagements - to develop products, tools, and methodologies for bringing solutions to market more quickly and with higher quality. These tools, along with our Global Network Deliver Model, have helped us drive client satisfaction ratings of 87% for on-time project delivery (again - much higher than the industry norm).

• Finally, we help clients achieve and maintain competitive advantage through the use of our TCS Innovation Labs and Co-Innovation Network, our collaborative R&D and innovation engine which works to successfully exploit and commercialize new ideas, technologies and best practices.

　　Established in 1968, Tata Consultancy Services has grown to its current position as the largest IT services firm in Asia based on its record of outstanding service, collaborative partnerships, innovation, and corporate responsibility.

　　We are proud of our heritage as part of the Tata Group, founded by Jamsetji Tata in 1848 and one of India’s most respected institutions today. Our mission reflects the Tata Group's longstanding commitment to providing excellence:

　　To help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services, and to actively engage all stakeholders in a productive, collaborative, and mutually beneficial relationship.

　　Our vision is to be one of the top 10 global companies by the year 2010.

　　Our values – integrity, leading change, excellence, respect for the individual, and fostering an environment of learning and sharing – will get us there.

　　TCS' ability to deliver high-quality services and solutions is unmatched. We are the world’s first organization to achieve an enterprise-wide Maturity Level 5 on both CMMI® and P-CMM®, using the most rigorous assessment methodology - SCAMPISM. Additionally, TCS’ Integrated Quality Management System (iQMS™) integrates process, people and technology maturity through various established frameworks and practices including IEEE, ISO 9001:2000, CMMI, SW-CMM, P-CMM and 6-Sigma.

　　To learn more about the Tata Group’s 150+ years of history, please click the link below.